Privacy Policy

This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide when using our website and making purchases from us. By accessing or using our site, you consent to the practices described in this policy. We adhere to applicable data protection laws to ensure the confidentiality and security of your personal data, and this policy applies to all visitors, customers, and users of our website.

1. Information We Collect


We collect two types of information to provide and improve our services: Personal Identifiable Information (PII) and Non-Personal Identifiable Information.

  • Personal Identifiable Information: When you place an order, create an account, or contact our customer service, we may collect your full name, email address, shipping and billing addresses, phone number, payment details (e.g., credit card information, processed securely through third-party payment providers), and order history.
  • Non-Personal Identifiable Information: We automatically collect non-identifying data about your website usage, including your IP address, browser type and version, device information (e.g., mobile or desktop), pages you visit, time spent on our site, and referral sources. This data is used to analyze site traffic and improve our website’s functionality and user experience.

2. How We Use Your Collected Information


We use the information we collect for legitimate business purposes only, including:

  • Process, fulfill, and track your orders, and arrange free worldwide shipping and delivery.
  • Send you order confirmations, shipping updates, and delivery notifications via email or SMS.
  • Respond to your inquiries, resolve issues, and provide personalized customer service.
  • Improve our product selection, website design, and overall shopping experience based on user behavior and feedback.
  • Send you marketing communications (e.g., new product updates, promotional offers) if you have opted in to receive such messages. You may unsubscribe from marketing emails at any time using the unsubscribe link included in every email.
  • Comply with legal obligations, such as processing payment transactions, maintaining order records, and responding to lawful requests from regulatory authorities.

3. Information Sharing and Disclosure


We do not sell, rent, or lease your personal identifiable information to third parties for commercial purposes. We may share your information only in the following limited circumstances, where third parties are bound by strict confidentiality obligations to protect your data:

  • Trusted Service Providers: We share necessary information with third-party logistics partners (to fulfill free shipping and delivery), payment processors (to securely process your payments), and email service providers (to send order and marketing communications). These providers only use your information to perform the services we request and are prohibited from using it for any other purpose.
  • Legal Compliance: We may disclose your information if required by law, such as to comply with a court order, subpoena, or other lawful regulatory request, or to protect our legal rights, property, or safety, and that of our customers and the public.
  • Business Transfers: In the event of a merger, acquisition, sale of all or a portion of our business assets, or bankruptcy, your personal information may be transferred to the succeeding entity. We will notify you via a prominent notice on our website if such a transfer occurs and if there are material changes to the way your personal information is used.

4. Data Security


We take reasonable and industry-standard security measures to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include secure socket layer (SSL) encryption for all online payment and personal data transmission, secure storage of data on encrypted servers, and restricted access to personal information by only authorized staff members.

While we strive to protect your personal data, no electronic storage or transmission over the internet is 100% secure. We cannot guarantee absolute security, and you acknowledge that you provide personal information at your own risk.

5. Your Rights Regarding Your Personal Information


You have the right to access, update, correct, or delete the personal identifiable information we hold about you. To exercise these rights, you may contact our customer service team through the contact options available on our website. We will respond to your request within a reasonable timeframe, as required by applicable law.

You also have the right to opt out of receiving marketing communications from us at any time. Unsubscribing from marketing emails will not affect your receipt of order-related communications (e.g., order confirmations, shipping updates).

6. Third-Party Websites


Our website may contain links to third-party websites, products, or services that are not owned or controlled by us. This Privacy Policy does not apply to these third-party sites, and we are not responsible for the privacy practices or content of any third-party website. We encourage you to review the privacy policy of any third-party site you visit before providing any personal information.

7. Children’s Privacy


Our website and products are not intended for children under the age of 13, and we do not knowingly collect personal identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will promptly delete such information from our servers. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its removal.

8. Changes to This Privacy Policy


We reserve the right to update or modify this Privacy Policy at any time, at our sole discretion. Any changes to the policy will be effective immediately upon posting the revised version on our website. We will notify you of material changes by posting a prominent notice on our website’s homepage for a reasonable period of time. Your continued use of our website after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

9. Contact Us


If you have any questions, concerns, or requests regarding this Privacy Policy or our data collection and use practices, please contact our customer service team through the dedicated contact page on our website. We will address your inquiry as promptly and thoroughly as possible.

This Privacy Policy is effective as of the date of posting on our website.